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Privacy Policy

Last Updated: October 25, 2023

1. Introduction

CannonBalm Superfruit Balms (referred to as "we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our customers and visitors to our website. By using our website or providing your personal information to us, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information: We may collect the following types of personal information when you visit our website or engage with our products and services:

  • Name

  • Contact information (such as email address, phone number, and mailing address)

  • Payment information (credit card information, billing address)

  • Account login information

  • User-generated content, including reviews and comments

 

2.2 Automatically Collected Information: We may also collect information about your use of our website, such as:

  • IP address

  • Browser type and version

  • Operating system

  • Referring website

  • Pages visited

  • Date and time of access

3. How We Use Your Information

We use your personal information for the following purposes:

To Provide Products and Services: We use your information to process orders, provide customer support, and improve our products and services.

3.1 Marketing and Communication: With your consent, we may send you promotional emails, newsletters, and other communications about our products and promotions.

3.2 Analytics and Improvement: We use data to analyze website performance, user behavior, and to enhance the user experience.

 

4. Disclosure of Your Information

We may share your personal information in the following circumstances:

 

4.1 Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in running our business, including payment processors, shipping companies, and marketing partners.

4.2 Legal Requirements: We may disclose your information in response to legal requests or to comply with applicable laws and regulations.

5. Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

 

6. Your Choices and Rights

You have the right to:

  • Access, update, or delete your personal information

  • Object to the processing of your personal information

  • Withdraw your consent at any time

  • Opt-out of marketing communications

 

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised date.

 

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

customer-support@cannonbalm.com.au

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